If you would like to discuss any problems related to your order, would like to find out more about the brand, or simply have a chat, give us an email at support@joysocksco.com
Introduction
These terms of use govern your purchases from, and your use of, the www.joysocksco.com website and forms a contract between you and Joy soxy By making a purchase from, and using, this website you have agreed to these terms of use. Please make sure that you have read and understood these terms of use when using our site.
Please click the “I accept” checkbox under the payment information in the checkout process if you accept these terms and conditions. Please understand that if you refuse to accept these terms and conditions, you will not be able to order any products from our site.
- Confirmation
Your order constitutes an offer to us to buy and pay for a product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the product has been despatched (“the despatch confirmation”). The contract between us (“contract”) will only be formed when we send you the despatch confirmation. We recommend saving this email in order to facilitate any contact with customer service you may have in the future. The order confirmation (receipt) also serves as a guarantee of proof of purchase.
The contract will relate only to those products whose despatch we have confirmed in the despatch confirmation. We will not be obliged to supply any other Products which may have been part of your order until the despatch of such Products has been confirmed in a separate despatch confirmation.
We reserve the right to refuse any order you place at our sole discretion.
- Payment
You may pay with either credit or debit cards. Joy soxy does not store any credit card numbers.
- Payment by card
Pay with your Visa, AMEX or MasterCard securely over the Internet. Your payment is handled by Stripe with secure encryption and under strict banking standards. Your card details are sent directly to the bank and cannot be read or accessed by anyone other than your bank. There is no extra charge for card payments unless the customer’s bank charges a fee to the customer. When paying by credit/debit card starting conditions apply as soon as the card transaction is approved. In the event that no payment has been received after submitting your order, Joy soxy may automatically cancel your order.
- Promo codes
Promo Codes should be entered during the checkout process to be valid. Attempting to add a promo code after purchase will not be honoured.
- Taxes
All prices shown on the joy sexy website,ww.joysocksco.com, are including VAT, in accordance with the applicable legislation.
Please note that in case of an order is shipped to a delivery address outside the EU, you may be subject to import duties and taxes, which are collected when the shipment reaches your delivery address. You will be responsible for the payment of such import duties and taxes. It should be noted that Joy soxy has no control over these charges and, since these charges are different for different countries, Joy soxy cannot predict their amount. Joy soxy advises you to contact your local customs office for further information.
- Ordering and returns
Orders made in another person’s name without the person’s consent will be reported to the authorities. Joy soxy holds the right to change prices, correct incorrect prices on all orders as well as final sales. If a price is incorrect, this may compel Joy soxyto cancel the purchase and refund any amount paid in the best way. This can be performed at any time.
Consumers have the right to return the order within 14 days from receiving the order. Holidays exception: As of 24th November, customers have the right to return the order within 30 days from the date of purchase. The right applies only in the case that the product and its original packaging can be returned in the same condition as when received. TERMS & CONDITION
If you would like to discuss any problems related to your order, would like to find out more about the brand, or simply have a chat, give us an email at support@joysocksco.com
Introduction
These terms of use govern your purchases from, and your use of, the ww.joysocksco.com website and forms a contract between you and Joy soxy By making a purchase from, and using, this website you have agreed to these terms of use. Please make sure that you have read and understood these terms of use when using our site.
Please click the “I accept” checkbox under the payment information in the checkout process if you accept these terms and conditions. Please understand that if you refuse to accept these terms and conditions, you will not be able to order any products from our site.
- Confirmation
Your order constitutes an offer to us to buy and pay for a product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the product has been despatched (“the despatch confirmation”). The contract between us (“contract”) will only be formed when we send you the despatch confirmation. We recommend saving this email in order to facilitate any contact with customer service you may have in the future. The order confirmation (receipt) also serves as a guarantee of proof of purchase.
The contract will relate only to those products whose despatch we have confirmed in the despatch confirmation. We will not be obliged to supply any other Products which may have been part of your order until the despatch of such Products has been confirmed in a separate despatch confirmation.
We reserve the right to refuse any order you place at our sole discretion.
- Payment
You may pay with either credit or debit cards. Joy soxy does not store any credit card numbers.
- Payment by card
Pay with your Visa, AMEX or MasterCard securely over the Internet. Your payment is handled by Stripe with secure encryption and under strict banking standards. Your card details are sent directly to the bank and cannot be read or accessed by anyone other than your bank. There is no extra charge for card payments unless the customer’s bank charges a fee to the customer. When paying by credit/debit card starting conditions apply as soon as the card transaction is approved. In the event that no payment has been received after submitting your order, Joy soxy may automatically cancel your order.
- Promo codes
Promo Codes should be entered during the checkout process to be valid. Attempting to add a promo code after purchase will not be honoured.
- Taxes
All prices shown on the joy sexy website, ww.joysocksco.com , are including VAT, in accordance with the applicable legislation.
Please note that in case of an order is shipped to a delivery address outside the EU, you may be subject to import duties and taxes, which are collected when the shipment reaches your delivery address. You will be responsible for the payment of such import duties and taxes. It should be noted that Joy soxy has no control over these charges and, since these charges are different for different countries, Joy soxy cannot predict their amount. Joy soxy advises you to contact your local customs office for further information.
- Ordering and returns
Orders made in another person’s name without the person’s consent will be reported to the authorities. Joy soxyholds the right to change prices, correct incorrect prices on all orders as well as final sales. If a price is incorrect, this may compel Joy soxyto cancel the purchase and refund any amount paid in the best way. This can be performed at any time.
Consumers have the right to return the order within 14 days from receiving the order. Holidays exception: As of 24th November, customers have the right to return the order within 30 days from the date of purchase. The right applies only in the case that the product and its original packaging can be returned in the same condition as when received. Joy soxyholds the right to additional charges if the return does not meet these criteria. If consumers use their right to send back an order they should contact Joy soxyin order to get an address to send the goods to.
If an item is defected or damaged in any way on arrival, Joy soxyshould be contacted within 14 days for information about compensation. Pre-paid labels provided by Joy soxyto the customer must be used within 14 days of the shipping labels creation date. Joy soxyholds the right to refuse any returns made after this timeframe.
- Warranty
Warranty term: Two years from the date of purchase. This warranty covers manufacturing defects on the watch itself (movement, case, crystal). Other parts than the above are not covered by this warranty. To have replacement covered under this warranty performed, please use our contact form on the “contact us” page. In the e-mail, you need to specify your name, address, order number and a detailed description of the issue. Finally, write ‘Exercise Warranty’ as a subject of the e-mail or letter. If Joy soxycannot find any defects described above, the product will be sent back to the customer.
On return, note that repair/replacements will be charged in the following cases, even during the warranty term.
Failure or damage caused by improper use or carelessness (knocks, dents, crushing, broken crystal, etc.)
Failure or damage caused by unjustifiable repair or modification
Failure or damage caused by fire or water, or a natural disaster such as for example an earthquake
Esthetical changes that occur during normal wear and tear and aging (minor scratches, etc.; on the case and/or crystal, alteration of the colour on the wristband and the peeling of the plating)
In case the retail store and the purchase date are not indicated on the warranty, or if this information has been rewritten
If the warranty is not submitted along with the watch.
Battery replacement will be charged even during the warranty term.
The case, dial, hands, crystal, watchband or other parts thereof may be replaced with substitutes if the originals are not available.
This warranty warrants that you can receive free replacement in accordance with the terms set forth herein and within the specified term, and shall not restrict any lawful right of the Customer.
holds the right to additional charges if the return does not meet these criteria. If consumers use their right to send back an order they should contact Joy soxyin order to get an address to send the goods to.
If an item is defected or damaged in any way on arrival, Joy soxyshould be contacted within 14 days for information about compensation. Pre-paid labels provided by Joy soxyto the customer must be used within 14 days of the shipping labels creation date. Joy soxyholds the right to refuse any returns made after this timeframe.
- Warranty
Warranty term: Two years from the date of purchase. This warranty covers manufacturing defects on the watch itself (movement, case, crystal). Other parts than the above are not covered by this warranty. To have replacement covered under this warranty performed, please use our contact form on the “contact us” page. In the e-mail, you need to specify your name, address, order number and a detailed description of the issue. Finally, write ‘Exercise Warranty’ as a subject of the e-mail or letter. If Joy soxycannot find any defects described above, the product will be sent back to the customer.
On return, note that repair/replacements will be charged in the following cases, even during the warranty term.
Failure or damage caused by improper use or carelessness (knocks, dents, crushing, broken crystal, etc.)
Failure or damage caused by unjustifiable repair or modification
Failure or damage caused by fire or water, or a natural disaster such as for example an earthquake
Esthetical changes that occur during normal wear and tear and aging (minor scratches, etc.; on the case and/or crystal, alteration of the colour on the wristband and the peeling of the plating)
In case the retail store and the purchase date are not indicated on the warranty, or if this information has been rewritten
If the warranty is not submitted along with the watch.
Battery replacement will be charged even during the warranty term.
The case, dial, hands, crystal, watchband or other parts thereof may be replaced with substitutes if the originals are not available.
This warranty warrants that you can receive free replacement in accordance with the terms set forth herein and within the specified term, and shall not restrict any lawful right of the Customer.